You must be trained to our standards before visiting or working on an Arrow site.
Training and site access
Our HSE induction and site access requirements are outlined in the Arrow HSE Competence and Induction procedure.
As a guide, your required training may include:
- the face-to-face one-day Industry Specific Induction (ISI)
- online training:
- One-hour Arrow HSE induction
- Arrow site-specific HSE induction
- Land access induction
- Driving competencies.
You may need other training, depending on your role, location and work. Contact your Arrow representative (usually your contract holder) for further information or to discuss your training requirements.
For further information about the Industry Specific Induction training, visit the applicable training provider:
Arrow Travel Application
Effective 31 March 2023
Plan your work ahead of time. Arrow requires the following online form to be completed:
This form is required to be submitted by Mode 1 Contractors and subcontractors only who will be visiting/working on Arrow controlled sites. Mode 2 contractors who will also work as Mode 1 is required to fill up this form to gain access to brownfield sites and/or greenfield sites supervised by an Arrow SSM. Mode 2 contractors are no longer required to submit any travel request to access sites handed over to them. Mode 1 Contractors on rostered schedule shall not use this form.
This should be submitted as soon as the need to travel is known by application (up to 2 months ahead of time). It is required each time field access is required.
You will receive a confirmation email when your field access request has been successfully submitted and when it has been approved/rejected by site.
Table 1. When to use which form
*Regulators/inspectors may attend site at any time subject to jurisdiction.
You must also demonstrate you are competent for the work you will be undertaking – for example, that you hold the relevant licenses and tickets.
Further details on Arrow’s site requirements can be found here.
Please note: Continue to protect your colleagues from viral illness. If you are experiencing any respiratory symptoms please do not attend the Arrow workplace/site.
Online learning portal
With the exception of the Industry Specific Induction, all induction requirements are available online through Arrow's learning portal The Learning Space, which provides 24/7 access to online courses and tracks your completed learning. Specific courses available:
- The online induction comprising two parts
- HSE induction
- Arrow Facility/Field site specific HSE induction
- Land Access Induction
You will need to self-register and create a profile for The Learning Space before starting any training. Once your profile is set up, you will be taken directly to your personal homepage where you can access the courses. Your login details and links will be emailed to you for future access.
Click on the links below to:
- self register and access for the first time, or
- access the login page (you have already created your profile)
Download the instructions for completing online training
In the event of issues accessing the Learning Space or completing an online course, contact Arrow ICT Service Desk on +61 7 3012 4848 (press 8) for assistance.
Please note: Other technical issues must be addressed by your IT department.
If you have forgotten your password, click the link to reset your password.