Contractor training and site access requirements

Training and site access

Contractors are required to meet Arrow HSE induction and site access requirements before visiting or working on any Arrow site. These requirements are outlined in the Procedure - HSE Competence and Induction (PDF, 334.5 KB).

As a guide, the required training may include:

  • The face to face 1 day Industry Specific Induction (ISI)
  • Online training comprising two modules:
    • 1 hour Arrow HSE induction
    • Arrow Facility/Field site specific HSE induction
  • Land Access Induction if you will access landholder sites on behalf of Arrow
  • Driving competencies if you are operating a vehicle during work for Arrow.


You may need other training depending on your role, location and work. Contact your Arrow representative (usually your contract holder) for further information or to discuss your training requirements.

Plan your trip to Arrow controlled facilities/fields so you will be able to send your approved notification to the CPC at least 48 hours prior to arrival at site.  Click this link to the Site Notification Form here and complete required information and approvals.

You will also need to demonstrate that you are competent for the work you will be undertaking, e.g. you hold the relevant licences and tickets.

For further information about ISI or to schedule attendance, visit the applicable training provider:

  1. Australian Well Control Centre (AWCC) – Servicing Service Dalby, Roma, Toowoomba and Chinchilla
    Website: www.wellcontrolcentre.com.au Phone: 07 4638 0532
  2. Wild Geese International (WGI) – Servicing Brisbane & Gladstone.
    Website: www.wildgeese.com.au/isi Phone: 07 3177 9913

Contractors will be advised of any changes made to the Arrow HSE Induction process.

Online learning – The Learning Space

With the exception of the Industry Specific Induction, all induction requirements are available online through Arrow's learning portal The Learning Space, which provides 24/7 access to online courses and tracks your completed learning. Specific courses available:

  • The online induction comprising two parts
    • HSE induction
    • Arrow Facility/Field site specific HSE induction
  • Land Access Induction


You will need to self-register and create a profile for The Learning Space before starting any training. Once your profile is set up, you will be taken directly to your personal homepage where you can access the courses. Your login details and links will be emailed to you for future access.

Click on the links below to:


Download the instructions for completing online training (PDF, 517 KB).

Need help?

In the event of issues accessing the Learning Space or completing an online course, contact Arrow ICT Service Desk on +61 7 3012 4848 (press 8) for assistance.

Please note: Other technical issues must be addressed by your IT department.

If you have forgotten your password, click the link to reset your password.