Complaints Management

Arrow Energy is committed to managing all complaints in an accountable, transparent, timely and meaningful way.

Complaints can be lodged by any member of the public, landholders or any other stakeholders.

If you would like to comment about Arrow Energy's operations, activities, projects or staff, you can:

• call                                1800 038 856
• email                            
• send via mail                   Attn: Community Relations, Arrow Energy, GPO Box 5262, Q 4001

If we are unable to address your complaint, we will refer it to the appropriate agency or party, for example, local council or Government agency.

Further details on Arrow's Complaints Management System can be downloaded below.

• Complaints Management System